Cross Country Home Services Chief Information Officer Joel Steigelfest has been named to IDG’s Computerworld‘s list of 2014 Premier 100 IT Leaders. The list spotlights 100 leaders from both the technology and business sides of companies for their exceptional leadership and innovative approaches to business challenges.
“This is a well-deserved recognition for Joel who is instrumental in helping us leverage technology to bring a seamless experience to our customers along every touch point,” said Sandra Finn, president of Cross County Home Services, a leader in cost-effective home solutions, including warranty products and maintenance plans.
Technology plays a major role in the growth and success of Cross Country Home Services, along with continued commitment to providing unmatched customer service. Steigelfest was able to balance the demands of supporting key operational business initiatives while spearheading the company’s enterprise technology platform transformation, coined “Atrium.” The new platform will provide an improved contact and claims processing system, streamline existing processes, place focus on the end-user experience and ensure engaging user interfaces and features. In conjunction with this initiative, Cross Country Home Services fundamentally reexamined its business processes from the ground up to create new business models and opportunities.
“The Premier 100 awards program, now in its 15th year, shines a well-deserved spotlight on a group of talented, creative and hard-working men and women who are driving technology innovation in business, education and government across the country and around the world,” said Scot Finnie, editor-in-chief of Computerworld. “Technology advances quickly, and these leaders excel at keeping pace with the changing needs of customers and employees, and making fast technology decisions that map to their organizations’ top priorities. They have developed a deep bench of talented IT staffers at their organizations and managed to keep their own skills fresh by constantly mastering new technologies and processes. We are privileged to recognize the leadership and achievements of the 2014 Premier 100 honorees.”